Privacy Policy

Effective Date: 16th of March, 2025

At Remade ("we", "our", "us"), we respect and protect your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you access or use our platform, tools, services, and website (collectively, the "Service").

By using the Service, you agree to the terms of this Privacy Policy. If you don't agree, please do not use our Service.

1. Information We Collect

a. Information You Provide

When you use the Service, we may collect:

  • Account Information: Your name, email address, password, and other account-related details.
  • Payment Information: Billing details (processed securely via third-party providers; we do not store full credit card information).
  • Content: Inputs, prompts, and any other data you submit when using our tools.
  • Communications: Any messages, feedback, or correspondence you send us.

b. Automatically Collected Information

We may automatically collect:

  • Device Information: IP address, browser type, operating system, device identifiers.
  • Usage Information: Pages visited, features used, time spent on the Service, interactions, and other diagnostic data.
  • Cookies & Similar Technologies: We use cookies and similar tools to enhance functionality and analyze usage. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information to:

  • Provide, operate, and maintain the Service.
  • Improve and personalize your experience.
  • Communicate with you regarding your account, updates, or support inquiries.
  • Process payments and transactions.
  • Monitor, detect, and prevent misuse or abuse of the Service.
  • Comply with legal obligations and enforce our Terms & Conditions.
  • Analyze usage trends and improve our platform's performance and security.

3. How We Share Your Information

We don't sell or rent your personal data. However, we may share your information with:

  • Service Providers: Trusted third-party vendors (such as hosting, payment processing, analytics, and support) to assist in delivering the Service.
  • Legal Requirements: When required to comply with applicable laws, regulations, legal processes, or governmental requests.
  • Business Transfers: In connection with any merger, acquisition, or sale of assets. You will be notified of any such event.
  • Protection: To enforce our Terms, protect our rights, safety, and the security of users.

4. Data Retention

We retain your personal information as long as your account is active or as needed to provide the Service. We may also retain information to comply with legal obligations, resolve disputes, or enforce agreements.

If you wish to delete your account and associated data, contact us at info@remade.ai.

5. Your Rights & Choices

Depending on your location, you may have certain rights under applicable privacy laws, including:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data (subject to certain legal obligations).
  • Restriction: Request to restrict how we process your data.
  • Portability: Request a copy of your data in a structured, machine-readable format.

You can exercise these rights by contacting us at info@remade.ai. We may need to verify your identity before processing such requests.

6. Security

We implement technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and safeguard your credentials.

7. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing personal information.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us immediately.

9. International Users

If you access the Service from outside the United States, be aware that your information may be transferred to, processed, and stored in the U.S. or other countries. By using our Service, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated Effective Date. Continued use of the Service after such updates constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

info@remade.ai